![]() Make a backup of the MS user data for Entourage, move it all to another location, and build the user's profile from the ground up and show it to them. (Outside of the "On this computer" part of the "tree" on the left) The only thing I'm aware of that Entourage stores locally that isn't on the server is the categories and colors, which actually are there in Outlook, from Office 2011. There shouldn't be any local cached content though. You might have to specify that, but I know it will make one, and I think that is the default action.
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